FAQs

Inspired Closets DFW gifted a four-hour organization session with my purchase over $10,000, now what?

Now that you’ve purchased and installed your built-in closet or pantry (or other space) by Inspired Closets DFW, we will organize that space for four hours within the first 90 days after installation. We provide organization for only one purchased area, whether it is a closet, home office, or pantry storage. The choice of area to be organized is up to you. If you purchase multiple closets or storage systems, please note that Inspired Closet’s gift is the organization of one area only. There are no hidden costs or fees associated with this service. It is entirely complimentary.

Are there any hidden costs with my complimentary organization session?

It is entirely complimentary. The only associated costs that may be incurred are storage bins, boxes, or drawer organization inserts that you choose to purchase. Please Note: As all areas are custom-made, we do not bring any storage, organization supplies or hangers with us. We also do not bring any items from Inspired Closets DFW with us on the day of our arrival. Should you need additional pieces or parts for your closet, please reach out directly to Inspired Closets DFW. This is a partnership and we are a separate business from ICDFW, and therefore, do not stock any of their pieces. We also do not install or adjust rods, for example, that have been installed prior to our day of service. This applies to all spaces.

We are, however, happy to have you purchase these items in advance of us organizing your space. Or, you can purchase these items after we complete our work. We can help you with selection as part of the four-hour package, however, this reduces the amount of time we have available to organize. Should you purchase items in advance, please explore our Amazon Product Recommendations page, as this may be helpful or give you an idea of what may be best for your area.

One thing to keep in mind is that space-saving hangers make a big difference in the overall look of your closet. And, matching the metal hook on the hanger to the color of your closet hardware gives it a polished look. Remember, too, that you will need more hangers than you think. Purchase enough so that all your clothing can be hung. It’s also a time-saver for you to switch out your hangers in advance of our arrival.

How do I make an appointment for the organization day?

As soon as your installation date is set, Inspired Closets DFW will make the initial introduction to us. Please reach out to us the day you receive your instillation date so that we can get you on our schedule sooner than later. We will also reach out to you.

Please watch for our telephone call or text message, as we book quickly. After a mutually agreed-upon date, we will put your organization date on our calendar. Then, we will confirm our appointment one week in advance of our scheduled arrival, and again the day before we are scheduled to work. We typically work from 9-1, and prefer to provide services on Tuesday, Thursdays and Saturdays, if possible. It’s best if you are home to answer questions that may arise. Two organizers will attend each session.

Do I need to provide anything during the session day?

We will bring a step stool. Should we need to reach above the height of 8 feet, we will need for you to provide a sturdy ladder. We will also bring other items that help us fold your clothing and bags in which to put items for donation. All donations will be bagged and ready for you to take to your favorite charity. Trash will be left for you to discard. We will place any trash in bags that can be discarded on your regular trash day.

Is there a deadline for when I can redeem my four-hour organization session from Inspired Closets DFW?

Complimentary organization is good for 90 days from the date of installation. There is no exceptions to this. It is a good idea to book early so that you are guaranteed a date within that time-frame. We typically book one to two months in advance. If your installation date changes, we will be flexible, but you will need to have booked your appointment in advance for us to make this adjustment. People who are booked with us will get priority for our available dates.

What is the value of the session?

The retail value of your complimentary organization service is $600.00 and has no cash value. In the event you would like us to return to help with other areas of your home or continue our work after the initial four hours, we are available at the rate of $150.00/hour for two organizers.

What if I need more help?

Extended organization may not be available on the date of our original service. We will be happy to schedule another session at a mutually agreeable date.

Our Expectations and Tips to Prepare Your Home for Our Organizers

Closets

1. If your things are already hanging in the closet, please leave them there but declutter what you do not want to keep.

2. Discard everything you do not want or need. Donate.

3. Group like items.

4. Items that will be organized need to be visible and unboxed prior to our arrival. This is essential for space planning.

People often ask whether it is preferable to have clothing removed from the closet prior to your organization session. We have worked both ways, as some people have clothing racks on which they have stored their clothing during the build-out process. If this is the case, we can work from the rack if it is still in your possession.

Please be mindful that your designer has measured your space for clothing you own for the closet we are organizing. For this reason, should you be trying to incorporate clothing from other closets into the build-out, your designer will need to know that in advance. Because measurements tend to be very precise, we are unable to add in additional clothing from other closets. We ask that your designer know the number of shoes, purses, belts, and other personal items that you wish to store in your new closet.

It is a good idea to give some thought to where you would like your items stored, given the design you have discussed with your designer. Of course, we will discuss options with you, and come up with a game-plan prior to getting started on your organization project the day we arrive. We will do our best to accommodate your wishes, although we have been organizing many years and may provide alternative ideas. You are always free to guide us toward the situation you prefer.

We would prefer that you declutter your closet in advance of our session. If you would prefer to use us to help you declutter prior to putting things away, we can offer that service to you instead of organizing or doing a combination of both within the four hours allocated on your service day.

Decluttering takes time, and so does organizing. Organizing clothing can take about four hours once you have discarded unwanted clothing. If you do decide that you’d like to reduce what you own, it is a good idea to take items to donation prior to us arriving for your organization session. We also encourage you to pair your shoes, remove things from boxes if we will be putting them away unboxed, and hanging clothing on space saving hangers. You can check our website for hanger ideas. Try to get a feel for how many you will need. Wooden hangers take up more room than flocked hangers and we can get more into your closet when you own space saving hangers. Always purchase more hangers than you think you will need. You will need them. Also, if we will be hanging skirts, for example, purchase the clips that accompany the hangers.

It is our goal to make your closet feel special to you. If you share a closet with another person, please discuss the space arrangements prior to us coming to put things away. It is important that we know how much clothing of each person we need to organize. We put things away in a manner that makes the very most of your closet, is visually appealing, and functional. We are professional organizers, certified Masters in the KonMari Method® (Marie Kondo) and have worked a minimum of 1500 hours of organization time. Our experience is extensive, and our eye is keen.

Since we are contracted for four hours of complimentary services, please be aware that we will work very quickly in the time allotted. Typically, we will be able to complete an entire closet in the amount of time scheduled. Results are directly related, however, to your prior decluttering, pairing and grouping like items. For example, all your shorts need to be grouped together, tee shirts grouped together, etc. Help us make the most of your complimentary time by being prepared. This means having the laundry done for clothing that is going into your new closet, and placing all items in one area of the house. This helps us allocate our time wisely. Each person and situation is different, and we need to get an immediate feel for the clothing you own to effectively plan your space. Please Note: We do not unpack boxes or suitcases, and we do not put away laundry.

If there are areas of your closet that you would prefer we not organize, you are free to discuss this with us. We are organizing to support your efforts and to help you get the most function out of your newly built space. It is a gift for the investment you have made in your closet.

Please Note: If you would like us to change out your hangers so that they all match (space saving hangers), please understand that it will take away from the amount of time we have to spend organizing your closet. Switching out hangers can take quite awhile. You are more than welcome to purchase hangers in advance and change them out prior to our arrival so that we have four hours dedicated to your closet organization.

Home Office

Home offices may contain a good deal of excess paper and paperwork that need filing systems. We will work with you to sort through your paperwork and make the most of your space. This may include setting up a cabinet or drawer, labeling items, helping with workflow, and finding places to store items that seem logical to your work environment.

Please be aware that sorting through paperwork can take time and be emotionally draining. To do this, you will need to be present. We will work very quickly to help you make fast decisions about what to let go and what to keep. We will bring large bags in which to put items that need to be shredded. Because much of this paperwork is personal or sensitive information, we ask that you take documents to one of the major shredding facilities, such as Office Depot, to shred immediately after we complete our work. We will leave trash for you to discard.

Please note that we are not employees of Inspired Closets DFW. We are an independent company, The Uncluttered Life, Inc., is contracted with Inspired Closets DFW to provide this service at no charge to you. Should you want to continue with us, or retain our services for additional spaces, please feel free to discuss this with us during your complimentary session. You may also call or text us after we have left our initial session. We will provide a business card for you to contact us with any questions you may have once we have put things away for you.

Please Note: As all areas are custom-made, we do not bring any storage or organization supplies with us. We also do not bring any items from Inspired Closets DFW with us on the day of our arrival. Should you need additional pieces or parts for your home office, please reach out directly to Inspired Closets DFW. This is a partnership and we are a separate business from ICDFW, and therefore, do not stock any of their pieces. We also do not install or adjust home office drawers, for example, that have been installed prior to our day of service. This applies to all spaces.

Pantries

Remove all expired food and group like items. Pull items from throughout your kitchen that you want stored in your new pantry. Pay attention the week prior to your cooking “flow,” so that you know what will be most functional for you. Wipe down all spills on bottles, cans, and anywhere that contains food items. This prevents staining of your new pantry. We highly recommend purchasing clear containers for pantries, which are linked here. They are also appropriate for your refrigerator storage. If you want labels on your storage (which can include baskets), you will need to purchase labels in advance. Again, please look to our Amazon Recommended Products. We do not bring storage items with us due to the highly customized nature of your pantry.

Please Note: As all areas are custom-made, we do not bring any storage or organization supplies with us. We also do not bring any items from Inspired Closets DFW with us on the day of our arrival. Should you need additional pieces or parts for your pantry, please reach out directly to Inspired Closets DFW. This is a partnership and we are a separate business from ICDFW, and therefore, do not stock any of their pieces. We also do not install or adjust shelving, for example, that has been installed prior to our day of service. This applies to all spaces.

Other Spaces

These will be discussed in advance. Feel free to reach out to us by text or email. We are also available by telephone.

Thank You

Thank you for having us into your home. We appreciate the opportunity to make the most of your beautiful new space.